Add-on CRM Apps
Maximise your CRM system productivity with a range of Add-on CRM Applications, tested and proven by CRMC over many years...
CRM Quotation Software
For many companies, quotation software can enhance and improve upon the speed in which CRM applications can produce and send quotations, we have a number of options here, but tend to focus on Quotewerks which works with MS CRM, GoldMine, ACT! and a range of other CRMsystems as well as being able to work on its own database.
E-Mail Marketing Software
Here, there are a range of applications that can be used with your CRM system, some of these can be used independently, others integrate with a particular product only. CRM software vendors tend to select a preferred E-Mail marketing partner(s). CRMC can advise on which is the best solution for you and whether you do indeed need to integrate since many clients prefer to keep separate and continue to use their own system, certainly in the initial roll-out period if their existing e-mail marketing system is working for them. Exporting data from most CRM systems is reasonably straightforward. Applications we can support include:-
- ConstantContact
- GoldReach
- Swiftpage
- Newsweaver
Crystal Reports
Being able to report on your data, including data from across other systems can be an important consideration for your Sales and Marketing Team. Whilst, nowadays most CRM systems have pretty comprehensive Reports as well as Dashboards, by their nature, their focus on the CRM system data. Crystal Reports offers a rich reporting platform that has been used by CRMC for many years.
CTI (Computer Telephony Integration)
CTI is often a choice where clients want to increase the call rate of staff or just to help to make faster calls with less mistakes in dialling. An extra 5 or 10% calls per day over a year can add up to a large savings and additional sales, depending on the market you are in. CRMC has a number of proven CTI solutions which we represent and promote, again, depending on your requirements. These applications work with most modern Telephone Systems, but if in doubt, ask for details
- Synety
- Tapilink
Other Add-on Applications
The list above mentions some of the core Add-on products, but we are also able to provide the following Add-ons which have been used with many of our CRM installations for specific areas of experise.across our CRM systems for either importing, exporting and updating of data or for verifying postcode addresses. These are:-
- Inaport. Inaport is used in a number of different CRM system for either initial importing and updating/translation of data or for mapping regular, sometimes complex imports from other systems requiring again translation of data.
- PostcodeAnywhere. We have used and worked with PostcodeAnywhere since 1999 and this is our preferred postcode software since is it flexible and integrates with most CRM systems. more importantly, it stays up to date and can be bought on a "pay as you go" credit basis, ideal for SME's with lower volumes of data validation
In addition, intergration with Email packages such as Lotus Notes and Novell Groupwise is handled through our partnership with:-
Linkpoint360. Linkpoint offers the ability to add and integrate CRM with not just MS Outlook, but also Lotus Notes and Groupwise which are often in situ in larger corporates. We are a SAGE CRM specialist for Linkpoint.
If in doubt, why not ask for our advice...